SPT’s Detailed Planning Leaves a Big Impression
Gurgling drains and sewer backups were becoming common occurrences for the homeowners of a condo complex in West Palm Beach. Built in 1974 with over 200 units, the building’s aging cast iron pipes were deteriorating and in need of some major repair work. The HOA board was tasked with finding a way to fix the ongoing plumbing issues, while managing the concerns of their fellow homeowners.
The HOA looked at options to replace the pipes, but the amount of destruction and price to do the project was unsettling. When they spoke to SPT, they were pleased to learn that pipe lining was not only a safe alternative to pipe replacement, but it required minimal invasiveness and had a much more affordable price. The HOA agreed that pipe lining was their best option, but as they began the project they were still apprehensive that the maintenance would be burdensome to their community.
The SPT project management team worked with them every step of the way. The project was scheduled during the summer months to take advantage of the lower occupancy in the building. The SPT team sent clear communication to the HOA board to make sure that any impact to the residents was outlined ahead of time and very minimal. Each day, the technicians arrived on time, were friendly and courteous to the residents, and left the premises in a clean and orderly manner.
Over the course of 3 months, the Board members repeatedly complimented the SPT technicians for their promptness and professional manner in completing the maintenance of the 18-story building. SPT cleaned each of the 38 sewer stacks with mechanical and hydro-jetting to remove any buildup and debris. They then followed the cleaning with a cured-in-place pipe lining that sealed any cracks and leaks. The HOA was impressed by the detailed project management and the organized execution of the project. Now the building’s pipes are back and working like new again!
“The work was done with minimal disruption…clean and quiet.”
Chagrin Falls, OH
"We would definitely recommend your company to anyone. Thank you!"
Ft. Lauderdale, FL
"Took the time to explain everything so I could understand, always flexible, willing to go the extra mile."
"Technicians put my mind at ease. Would highly recommend!"
St. Petersburg, FL
"A pair of nice guys."